Frequently Asked Questions
Everything you need to know about your Hijab Heaven experience.
What types of fabrics do you use for your hijabs?
We source premium quality fabrics including breathable Chiffon, luxury Medina Silk, lightweight Jersey, and organic Cotton to ensure comfort and elegance for every occasion.
How should I care for my hijabs to ensure they last?
We recommend hand washing in cold water with a mild detergent. To maintain the fabric's integrity, avoid tumble drying and instead lay flat to air dry or use a cool iron if necessary.
How long does shipping take and do you ship internationally?
Yes, we ship worldwide! Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
Do you offer gift wrapping or personalized messages?
Absolutely. You can select our signature gift box option at checkout and include a personalized note for your loved ones, making it the perfect gift for Eids or special milestones.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.